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Agents kicked off their shoes, picked up their drinks and said what they thought–both good and bad–about cruise lines and selling travel at a freewheeling Think Tank session at this year’s Travel Weekly CruiseWorld. Vicki Freed, senior vice president, Royal Caribbean, and Dondra Ritzenthaler, senior vice president, Celebrity, sponsored the event, taking a few punches from agents, but also getting praise and heartwarming stories.
Joanie Ogg and Mary Pat Sullivan were the MCs.
Here’s more on the event: http://www.travelweekly.com/Travel-News/Travel-Agent-Issues/Hosts-on-their-toes-at-CruiseWorld-Think-Tank/

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