Traveler, has fully acquired Shep, the Texas-based software company in
which it made a minority investment in January 2020.
in 2016, Shep provides browser-extension based communications and,
among other uses, can help corporates capture travel bookings made
through non-preferred partners and platforms as well as better
understand travelers’ booking behavior and preferences.
FCM said the acquisition comes at a ‘pivotal time’ as it prepares for the global rollout of its new omnichannel travel management platform.
strive to offer a best-in-class traveler experience at every
touch point of the customer journey,” said FCM global managing director,
Marcus Eklund. “The Shep software has allowed us to extend that
experience on third-party websites, further building on the flexibility
we offer customers [and] that we’ve become known for.”
“Our continued focus in game-changing technology provides our corporate
clients with superior tools and services to help them stay ahead of the
rapidly evolving corporate travel landscape. This will allow us to
emerge from the pandemic in an incredibly powerful way.”